Rental policy
Read Hoi An Motorbikes’ rental policy, including rental dates, deposits, cancellation, pickup arrangements and owner-specific rules.
Rental policy
Daily rentals use Vietnam calendar dates; the return date is excluded. The owner confirms pickup times in the booking conversation. Check your licence eligibility with the owner and relevant authorities, wear a helmet, and follow local access restrictions. No insurance or guaranteed income is offered by this platform.
Cancel before the pickup date for a full online refund. From pickup day, open a dispute for administrator review. All dates use Vietnam time.
Refunds are queued for administrator processing. They are not instant.
Refundable deposit at pickup
Paid directly to the owner at pickup. Not charged online or held by this platform. Agree return and damage terms before paying.
Reviews and external services
Rental reviews require a completed booking and must reflect your own experience. Reviews may be moderated for abuse or disclosure of private information. Google business reviews are a separate source; Google Maps/Google Earth Additional Terms of Service apply when using that content and its links.